1. Payment Terms:
Payment is due 14 days of invoice date, After this time interest may be charged.

2. Invoice Challenge Period:
Client acknowledges that invoices submitted by Ampfield Building Services Ltd must be challenged within 7 days of being submitted. Any disputes or discrepancies related to the invoice must be communicated to Ampfield Building Services Ltd in writing within this 7-day period. Failure to raise concerns within the specified timeframe will be deemed as acceptance of the invoice by the Client.

3. Invoice Dispute Process:
In the event of a dispute, Client agrees to promptly provide Ampfield Building Services Ltd with detailed information regarding the nature of the dispute. Ampfield Building Services Ltd will investigate the matter and work in good faith to resolve the dispute amicably. If a resolution cannot be reached, the matter may be subject to legal or arbitration proceedings as per applicable laws.

4. Tender submittal:
Precision of the quote is subject to the quality of the prepared Specification and Drawings as supplied. Ampfield Building Services Ltd will notify the client if information is incomplete and/or poor quality. If Ampfield Building Services Ltd has to make any monetary “Allowances” to form a compliant tender – The client is to review before tender submittal. If an estimate has been submitted without conducting a site survey for whatever reason, Ampfield Building Services Ltd will not be held responsible for tender inaccuracies due to lack of information. Where every effort is made to check supplier / Sub-contractor quotations for compliance Ampfield Building Services Ltd is not responsible for mistakes made by third parties.

5. Rates:
Ampfield building services ltd hourly rates are based on the SPONS mechanical services price book unless rates are supplied by the client. Material pricing will be based on Ampfield building services ltd agreed rates with their distributers.

6. Records Retention:
Ampfield Building Services Ltd will maintain records of Client transactions, including but not limited to invoices, for a period of 31 days from the date of submission. After this period, Ampfield Building Services Ltd reserves the right to dispose of such records unless otherwise requested by the client or required by applicable laws or regulations. All documents and information remain property of Ampfield Building Services Ltd until invoice is paid in full.

7. Client Information:
Ampfield Building Services Ltd will only retain Client information for the purpose of fulfilling its services and meeting legal and regulatory obligations. Client information will be stored securely and will not be disclosed to third parties, except as required by law or agreed upon by both parties.

8. Confidentiality:
Both parties agree to keep confidential any information received from the other party that is marked as confidential or that a reasonable person would understand to be confidential. This obligation of confidentiality shall survive the termination of this Agreement.

9. Amendments:
Ampfield Building Services Ltd reserves the right to amend these Terms and Conditions at any time. Client will be notified of any changes, and continued use of the services after such notification constitutes acceptance of the amended terms.

By utilizing the services provided by Ampfield Building Services Ltd, the Client acknowledges and agrees to abide by the terms and conditions set forth in this Agreement.